SHIPPING + RETURNS
S H I P P I N G P O L I C Y
Due to the mandatory closure of our retail location we are shipping USPS. If you need FEDEX please let us know at the time of your order firstname.lastname@example.org
Orders shipped domestic FedEx Ground charges are as follows:
$15 FedEx Ground
$24 FedEx 2-Day
$48 FedEx Overnight
R E T U R N P O L I C Y
PLEASE NOTE AT THIS TIME ALL RETURNS ARE FOR STORE CREDIT ONLY.
Please contact us at email@example.com BEFORE RETURNING any items. Our brick and mortar store is closed due to the Coronavirus restrictions and we cannot accept packages. We will provide you with an alternative shipping address. Any items purchased online may be mailed back to our Palm Beach within 14 days of original purchase. Without exceptions, items must be unwashed + unworn, with the original tags.
SALE MERCHANDISE CANNOT BE RETURNED.
if you don't have your receipt, please send your name and billing address, or the name, address and zip code of the person who placed the order, or if it was a gift. The original purchase price and approximate date of the purchase is also helpful.
If you would like to EXCHANGE for a different size or color, we’d be happy to help. Please contact firstname.lastname@example.org
STORE CREDITS issued in-store or online are valid for ONE year from original issuance.
We cannot be held responsible for packages lost in transit. Customers must file a claim with the shipping distributor for any orders or returns not received.
R E T U R N A D D R E S S:
PLEASE NOTE: due to CoronaVirus our store is closed. Please email us for alternative shipping address. Do NOT ship to the store.